FAQ

Contents:

About CORE

• Who is CORE?
• CORE's Services
• How to become a member of CORE?

Create domain with CORE

• What is a domain name?
• How do I register a domain via CORE?
• What is a TLD?
• Where can I check the availability of a domain name?
• What are the rules for registration of .biz, .com, .info, .name, .net, .org, .tw and .cn names?
• What are the rules for registration of .coop names?

Domain modification

• How do I modify a domain name registered via CORE?
• How do I proceed with an ownership change?
• How long does it take for changes to be become active?

Domain transfer

• How should I proceed with a Registrar transfer?
• What problems could prevent or delay a Registrar transfer of my domain?

Domain renewal

• Where should I renew my domain name?
• Who is responsible of the renewal of my domain name?

Redemption Status / Restore of deleted names

• What is the redemption status in the whois?
• Can I recover a domain in redemption period?
• What is the pending delete restorable status?

.ORG German International Domain Names

• What are Internationalized Domain Names?
• When will PIR launch IDNs?
• What language scripts will be available for registration?
• What browsers support IDNs?
• Can I register German IDNs with the character “ß” (Eszet)?
• How will IDNs be displayed in Whois?

CORE is an international not-for-profit association of Registrars constituted under Swiss Law. CORE is active in the Domain Name Registration area since 1997.

CORE's members are professional registrars from various areas (Europe, North America, Asia-Pacific) who handle domain name registration on behalf of customers. Currently CORE has members in present in 14 countries and manage in total over 400,000 domain names in various TLDs.

CORE also acts as Registry Operator for two Sponsored TLDs, .aero and .museum.

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CORE Internet Council of Registrars integrates a broad range of consulting and technical services dedicated to businesses in the Registrar and Registry area.

Registrar business operation:

CORE offers to its members a complete range of domain name registration services. All the members of CORE may access to the various gTLD Registries (Verisign, Neulevel, Afilias, GNR, PIR, DotCoop) with the communication method of their choice. Currently CORE offers 3 different transport methods to its members: https, email, SRSio.

The TLDs available via CORE are .com, .net, .org, .info, .us, .cn, .tw, .coop, .biz and .name.

CORE offers to its members a fully documented system (in english and also german) including a complete datadump and tracking functionality. The support of the CORE secretariat is provided in english, french, german.

Registrar consulting services:

As one of the first ICANN accredited registrars, CORE has a strong experience in the Registrar area. CORE offers consulting and support services to all companies seeking an ICANN accreditation. Amongst other, CORE provides:

support with the ICANN accreditation application form.

set up of an automated Registrar system connecting to all gTLD Registries (Verisign, Neulevel, Afilias, GNR, PIR, SITA, Musedoma). These systems include tracking, Whois and datadump functions.

Registry consulting and operational services:

CORE is currently acting as Registry operator for two sponsored gTLDs (.aero and .museum).

CORE also offers technical consulting services to organisms interested in becoming a Registry or a Registry Sponsoring Organisation for new gTLDs.

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CORE is an open association accepting new members and encouraging registrars diversity. The requirements and criteria for acceptance are described on http://www.corenic.org/joiningCORE.htm.

Since 2003, CORE introduced new membership criteria reserved to registrars from lesser developed countries, you may check them on http://www.corenic.org/new_membership_criteria.htm.

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A domain name is simply a name, such as yourdomain.com which acts as a unique identifier and locator on the Internet. When you register a domain name, it will be associated with the computer on the Internet you designate during the period the registration is in effect. From that computer, you can create a website which will be accessible to Internet users around the world.

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The contact with registrants is the domain of the respective CORE Members. The CORE secretariat has a co-ordinating function for the CORE association and does not normally interact directly with registrants.

Registrations of domains under .com, .net, .org, .info, .us, .cn, .tw, .coop, .biz and .name can be performed through any CORE Member that offers these registration services. CORE Members compete among each other, set their own pricing policies, and develop their own value-added services. Many CORE Members work with business partners or value-added resellers.

Registrants can work with any CORE member from any country, as far as CORE is concerned.

>> see complete list of registering members

If you would like to check the availability of a given domain name, you can use the CORE Whois Service.

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A TLD (or Top Level Domain) is the extension for your domain name registration. Currently it is possible to register via CORE under the following TLDs or extensions: .com, .net, .org, .info, .us, .cn, .tw, .coop, .biz and .name

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The availability of domain names may be checked on a so-called CORE Whois Service.

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These un-sponsored top-level domains are open and unrestricted, you may register domain names under these TLDs at any time.

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The .coop TLD is a sponsored TLD and is designed for use within the specified community of cooperatives. Registration restrictions for this TLD has been developed by the sponsor with input from the community. Please contact the CORE members offering this extension for more information.

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Changes to CORE domain names must be executed through the CORE member which is associated with the domain name. This is normally the CORE member through which the domain name has originally been registered. Changes can only be performed based on authenticated instructions of the domain name holder or persons mandated by the domain name holder, such as the admin contact. The identifier of the CORE member in charge of a given domain name is shown on the CORE Whois service for each domain name.

In some cases, CORE members work with agents, so they are not necessarily in direct contact with the registrant. It is of course easier for the agent to authenticate a customer request and to perform it through the systems made available to it by the CORE member. However, if the agent does not perform the changes, the registrant can ask the CORE member to execute them. The CORE member has the responsibility to make sure that valid and reasonable change requests by the domain registrant are executed. This is true for all types of changes that must be performed through CORE:

Depending on the case, increased authentication and documentation requirements apply, as in the case of changes to the domain holder information.

You can identify the CORE member in charge of a domain by going to the CORE Whois, where each registration is associated with a CORE member's number shown as "CORE-XX", where XX is the member's number. You can click on this number to see the details as well as a URL leading to the member's web site.

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The redemption status is a period of 30 days consecutive to the deletion of a domain name by a CORE member. This status has the same properties that the hold status, which means that the domain is removed from the zone and the web site using the domain name becomes inactive. Names that are in redemption status may be recovered by the former Registrar.

Usually the domain is deleted when the owner fails to renew it in due time and the expiration date is reached.

After the 30 days of redemption pass, the domain is put on "pending delete" during 5 additional days and then the domain is name is made available for a new registration.

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For any change to the domain name holder information, CORE requires an unequivocal instruction from the currently registered domain name holder and the formal acceptance of the CORE registration agreement by the new domain name holder.

This document must be received by the CORE Member in charge of the domain who must ascertain that it is authentic.

To check which CORE Member is in charge of your request Please consult the CORE Whois. Each domain name registration is associated with a CORE member's number shown as "CORE-XX", where XX is the member's number. You can click on this number to see the details as well as a URL leading to the member's web site.

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Yes, it is possible. You should contact the CORE member CORE member in charge of your domain. If you don't remember the CORE member in charge of your domain please contact the CORE secretariat.

The recovery process is a long and expensive operation, it can take beetween 24 and 48 hours to make the complete recovery (including the propagation on the root servers).

Once the domain enters in redemption period, you have 29 days to make the recovery, after that timeframe it is no more possible to get the domain name back on active. 35 days after the deletion of the name, it becomes possible to make a new registration.

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Some registries use different names for names placed in redemption. "Pending delete restorable status" is used for .org and .info names and corresponds to a redemption status.

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The time until changes made to a domain registration become active depends on the type of change. If you change a CORE contact handle, the new data becomes visible on the CORE Whois servic a couple of minutes after the change. If you change name servers, the change is immediately entered into the Registry database and shown on the CORE Whois a couple of minutes later. However it is not active immediately because the Registry generates the new Zone Files only every 12 hours on week-days. The propagation of the zone files also takes time.

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Incoming transfers (domains transferred to CORE):

Should you wish to move your domain to CORE, please contact one of the CORE members who will start the transfer procedure on your behalf. CORE Members compete among each other, set their own pricing policies, and develop their own value-added services. Registrants can work with any CORE member from any country, as far as CORE is concerned. You will find a complete list of CORE Members registering under different TLDs on http://corenic.org/find.htm . Unless the Registrar in charge of the name rejects the CORE member's request, the registrar transfer procedure should be completed within a 5 days period.

Outgoing transfers (domains leaving CORE):

If you want to move your domain from CORE to another registrar, you have to contact the future registrar, who should initiate the transfer procedure. Please also contact the CORE member currently in charge of your name, so that they may check the validity of the transfer request that they receive. This step is important to avoid domian name hijacking.

Some Registrars started a policy of automatically rejecting outgoing registrar transfers and making it unjustifiably difficult for customers to obtain the transfer of their domain names to another registrar. CORE is committed to abiding by the principles set forth by ICANN in this context.

CORE's transfer policy is based on the terms of the existing contracts, namely Exhibit B of the com-net-org Registry-Registrar Agreement (Policy on Transfer of Sponsorship of Registrations Between Registrars). CORE is opposed to a systematic nack of outgoing transfers applied by some Registrars and accepts requests initiated on behalf of the owners or the administrative contacts that appear in the Whois. Usually, the registrar transfer procedure is completed within a 5 days period.

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A loosing registrar may refuse a transfer when:

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Should you wish to renew your domain name, please contact directly the CORE member in charge of your domain name registration. In some cases, CORE members work with agents, so they are not necessarily in direct contact with the registrant. It is of course easier for the agent to authenticate a customer request and to perform it through the systems made available to it by the CORE member.

In order to find out the CORE member associated with your registration, please consult the CORE Whois Service. Each domain name is associated with a CORE member's number shown as "CORE-XX", where XX is the member's number. You can click on this number to see the details as well as a URL leading to the member's web site.

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Domain names should be renewed by the domain name owner prior to their expiration. Owners are sole responsible of the renewal of their domains. Many CORE members contact their clients concerning the expiration of their domain names, but they are not contractualy bound to do so. It is very important to keep your contact email address accurate to enable CORE members to send you such notifications.

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Internationalized Domain Names “IDNs” are domain/host names that are represented with native language, non-ASCII characters. The native language domain name is followed by the Top Level Domain (TLD), such as .org. An example of an IDN is: müller.org.

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PIR will launch the availability of .ORG German script IDN registrations on 15 January, 2005 at 19:00 UTC on a first-come, first-served basis.

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The initial .ORG IDN deployment will only accept German script IDN registrations. PIR will launch German IDNs with only the three umlaut characters (ä, ö, and ü) in compliance with the Internet Engineering Task Force IDN standards and Internet Corporation of Assigned Names and Numbers (ICANN) IDN guidelines.

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Netscape 7.1. Mozilla 1.4, Firefox 1.0, as well as Opera 7 are the first browsers to include built in support for the IETF IDN standard. Further questions about IDN compatibility should be directed to your registrar or choice.

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No. PIR will launch German IDNs with only the three umlaut characters (ä, ö, and ü) in compliance with the IETF IDN standards and ICANN IDN guidelines. As such, according to the IDN technical standards, the “ß” (Eszet) is mapped to “ss” based on the Nameprep mechanism.

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The “domain name” field will display the registered IDN in Punycode (e.g.: xn--probestck-w9a.org). Three additional fields will be introduced to the PIR Whois: IDN Script: The intended script / language (based on RFC3066) of the IDN as determined by the registrant (e.g. “de” for German) Unicode Hex: The IDN in Unicode Hex format (e.g. U+0070 U+0072 U+006F U+0062 U+0065 U+0073 U+0074 U+00FC U+0063 U+006B) Unicode HTML: The IDN in HTML entity format (e.g.: probestück)

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